Rig Community

All systems operational Snapshot for 30 Aug 2026, 07:00 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 7ms · cert 61d 🟢 Identity — Operational · 24h 100.00% · 25ms · cert 60d 🟢 Database — Operational · 24h 100.00% · 5ms · cert 61d RIG MAIL 🟢 SMTP LON1 — Operational · 24h 100.00% · 29ms · cert 61d 🟢 SMTP FRA1 — Operational · 24h 100.00% · 24ms 🟢 SMTP backup — Operational · 24h 100.00% · 178ms · cert 61d 🟢 Rig Mail — Operational · 24h 100.00% · 5ms · cert 61d 🟢 TLS · mail — Operational · 24h 100.00% · 90ms · cert 60d Product surfaces 🟢 Web — Operational · 24h 100.00% · 7ms · cert 61d 🟢 Community — Operational · 24h 100.00% · 19ms · cert 63d 🟢 Support — Operational · 24h 100.00% · 167ms · cert 63d 🟢 Cloud account — Operational · 24h 100.00% · 17ms · cert 60d 🟢 Notifications — Operational · 24h 100.00% · 6ms · cert 61d 🟢 Studio — Operational · 24h 100.00% · 21ms · cert 75d 🟢 Studio origin — Operational · 24h 100.00% · 57ms · cert 75d Mesh 🟢 Mesh control — Operational · 24h 99.9% · 7ms · cert 75d 🟢 Mesh database — Operational · 24h 99.9% · 59ms · cert 75d 🟢 Mesh origin — Operational · 24h 99.9% · 12ms · cert 73d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 26ms · cert 60d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 18ms · cert 60d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 16ms · cert 60d Social 🟢 Social · graph — Operational · 24h 100.00% · 7ms · cert 61d 🟢 Social · messages — Operational · 24h 100.00% · 7ms · cert 61d 🟢 Social · feed — Operational · 24h 100.00% · 5ms · cert 61d 🟢 Social · members — Operational · 24h 100.00% · 6ms · cert 61d 🟢 Social · media — Operational · 24h 100.00% · 18ms · cert 61d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 17ms · cert 60d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 23ms · cert 60d 🟢 TLS · community — Operational · 24h 100.00% · 84ms · cert 63d 🟢 TLS · mesh — Operational · 24h 99.9% · 12ms · cert 73d 🟢 TLS · studio — Operational · 24h 100.00% · 67ms · cert 75d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

All systems operational Snapshot for 12 Aug 2026, 19:02 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 14ms · cert 77d 🟢 Identity — Operational · 24h 100.00% · 19ms · cert 77d 🟢 Database — Operational · 24h 100.00% · 26ms · cert 77d Product surfaces 🟢 Web — Operational · 24h 100.00% · 17ms · cert 77d 🟢 Community — Operational · 24h 99.8% · 18ms · cert 80d 🟢 Support — Operational · 24h 100.00% · 118ms · cert 80d 🟢 Cloud account — Operational · 24h 100.00% · 18ms · cert 77d 🟢 Notifications — Operational · 24h 100.00% · 14ms · cert 77d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 23ms · cert 77d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 15ms · cert 77d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 24ms · cert 77d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 22ms · cert 77d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 15ms · cert 77d 🟢 TLS · community — Operational · 24h 100.00% · 97ms · cert 80d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

Cloud v0.18.0 Security batch: XSS hardening, email HTML escaping, path containment on static serving, non-root Docker, and dependency bumps. Shipped 12 Aug 2026 · Full changelog Added Profile URL scheme allowlist (http/https/mailto) in public profiles and API sanitize Stripe hostname allowlist before billing redirects Non-root USER node in API and web Docker images Path containment for web static file serving (safePath.mjs) Fixed Account dashboard $ helper renamed to byId (Aikido jQuery false positive) Legacy marketing HTML no longer assigns untrusted strings via innerHTML Invitation / welcome / change-email HTML escapes untrusted fields @hono/node-server bumped to 2.x; jose / fast-uri / better-auth resolved to patched versions Posted by Rig when this cloud release hit userig.app/changelog. Feedback welcome in Bugs / Feature ideas — private tickets still go to Support.

Cloud v0.20.0 Mesh is live on Cloud: enroll Macs, wake and screen, names and ranges, rules in sentences, and a 10-minute confirm window. Joins, removals, and rollbacks mail you; wake-failed and unreachable land in the daily digest. Status now publishes Mesh and Social checks. Shipped 15 Aug 2026 · Full changelog Added Mesh on the account dashboard: devices, tags, rules, wake, screen, and names Pin a Mac's hostname and address without adding it again; moving the range keeps the last part of each address 10-minute confirm window that restores the previous mesh if an awake Mac does not report in Instant mail when a Mac joins, is removed, or a change is undone In-app Cloud bell and Mac toast for confirm windows, rule changes, wake-failed, and unreachable Daily digest includes mesh wake-failed and unreachable Status page groups for Mesh (control, database, origin, TLS) and Social (graph, messages, feed, members, media) /compare/mesh versus a typical private network Fixed Marketing header Mesh item now opens the mega menu mesh.userig.app is the public mesh origin for enrolled Macs Posted by Rig when this cloud release hit userig.app/changelog. Feedback welcome in Bugs / Feature ideas — private tickets still go to Support.

Prompt · Got a pet peeve that isn’t filed yet? If something’s been mildly annoying for weeks, it’s probably worth a Bugs topic (search first). Template: How to report a bug Ideas that aren’t bugs → Feature ideas Posted by Rig · scheduled board filler. Mute the category if you only want product emails.

This week in Rig · 2026-W33 Week of 16 Aug 2026 (UTC). Ships Latest Mac build: v1.0.0-beta.55 — changelog · download Status Live board: status.userig.app Hourly snapshots land in Service status Where to hang out New here? Read Start here (pinned). Bugs → Bugs (template). Ideas → Feature ideas. Private help → help.userig.app Weekly digest by Rig. Mute Announcements if you only want product emails.

All systems operational Snapshot for 16 Aug 2026, 07:02 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 39ms · cert 74d 🟢 Identity — Operational · 24h 100.00% · 19ms · cert 74d 🟢 Database — Operational · 24h 100.00% · 22ms · cert 74d Product surfaces 🟢 Web — Operational · 24h 100.00% · 25ms · cert 74d 🟢 Community — Operational · 24h 100.00% · 29ms · cert 77d 🟢 Support — Operational · 24h 100.00% · 156ms · cert 77d 🟢 Cloud account — Operational · 24h 100.00% · 24ms · cert 74d 🟢 Notifications — Operational · 24h 100.00% · 13ms · cert 74d 🟢 Studio — Operational · 24h 100.00% · 18ms · cert 89d 🟢 Studio origin — Operational · 24h 100.00% · 61ms · cert 89d Mesh 🟢 Mesh control — Operational · 24h 100.00% · 92ms · cert 74d 🟢 Mesh database — Operational · 24h 100.00% · 139ms · cert 74d 🟢 Mesh origin — Operational · 24h 100.00% · 34ms · cert 74d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 30ms · cert 74d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 24ms · cert 74d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 25ms · cert 74d Social 🟢 Social · graph — Operational · 24h 100.00% · 22ms · cert 74d 🟢 Social · messages — Operational · 24h 100.00% · 25ms · cert 74d 🟢 Social · feed — Operational · 24h 100.00% · 24ms · cert 74d 🟢 Social · members — Operational · 24h 100.00% · 25ms · cert 74d 🟢 Social · media — Operational · 24h 100.00% · 19ms · cert 74d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 16ms · cert 74d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 22ms · cert 74d 🟢 TLS · community — Operational · 24h 100.00% · 84ms · cert 77d 🟢 TLS · mesh — Operational · 24h 100.00% · 33ms · cert 74d 🟢 TLS · studio — Operational · 24h 100.00% · 57ms · cert 89d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

All systems operational Snapshot for 14 Aug 2026, 12:03 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 13ms · cert 76d 🟢 Identity — Operational · 24h 100.00% · 22ms · cert 76d 🟢 Database — Operational · 24h 100.00% · 17ms · cert 76d Product surfaces 🟢 Web — Operational · 24h 100.00% · 19ms · cert 76d 🟢 Community — Operational · 24h 100.00% · 24ms · cert 79d 🟢 Cloud account — Operational · 24h 100.00% · 19ms · cert 76d 🟢 Notifications — Operational · 24h 100.00% · 18ms · cert 76d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 30ms · cert 76d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 18ms · cert 76d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 16ms · cert 76d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 17ms · cert 76d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 16ms · cert 76d 🟢 TLS · community — Operational · 24h 100.00% · 71ms · cert 79d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

v1.0.0-beta.55 Security batch: path containment across Electron FS sinks, log XSS hardening, handoff URL allowlists, Docker name guards, Electron 39, and workflow least-privilege. Shipped 12 Aug 2026 · Full changelog · Download for Mac Added Shared safePath helpers — all project/userData/home file IO asserts containment Loopback-only guards for local HTTPS proxy upstreams and customLocalUrl / openExternal Rig-managed Docker container/volume name checks before docker rm Fixed Log viewer / WebLogger: HTML-escape ANSI output; env rows built with DOM APIs Electron upgraded 37 → 39.8.10 (EOL + advisories) fast-uri / jose overrides to patched versions GitHub Actions release workflows: least-privilege permissions + persist-credentials: false Local dashboard Express binds to 127.0.0.1; websocket forced to loopback ensure-electron finds hoisted monorepo node_modules/electron Posted by Rig when this build hit userig.app/changelog. Feedback welcome in Bugs / Feature ideas — private tickets still go to Support.

Cloud v0.17.0 Security headers on userig.app (CSP, HSTS, clickjacking protections) plus a Resolved badge on the changelog Bugs hub for closed Aikido findings. Shipped 12 Aug 2026 · Full changelog Added Marketing web responses now send Content-Security-Policy, Strict-Transport-Security, X-Frame-Options: DENY, X-Content-Type-Options, and Referrer-Policy Changelog Bugs hub shows a Resolved badge when a forum topic is locked or tagged resolved Forum POST /api/rig/resolve for version-transparent bug closures (reply + resolved tag + lock) Fixed Aikido surface monitoring: CSP header not set on https://userig.app (GH #2) Aikido surface monitoring: HSTS header missing on https://userig.app (GH #3) Aikido surface monitoring: Missing anti-clickjacking header on https://userig.app (GH #23) Posted by Rig when this cloud release hit userig.app/changelog. Feedback welcome in Bugs / Feature ideas — private tickets still go to Support.

All systems operational Snapshot for 18 Aug 2026, 19:04 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 19ms · cert 71d 🟢 Identity — Operational · 24h 100.00% · 15ms · cert 71d 🟢 Database — Operational · 24h 100.00% · 14ms · cert 71d Product surfaces 🟢 Web — Operational · 24h 100.00% · 23ms · cert 71d 🟢 Community — Operational · 24h 100.00% · 19ms · cert 74d 🟢 Support — Operational · 24h 100.00% · 110ms · cert 74d 🟢 Cloud account — Operational · 24h 100.00% · 17ms · cert 71d 🟢 Notifications — Operational · 24h 100.00% · 21ms · cert 71d 🟢 Studio — Operational · 24h 100.00% · 22ms · cert 86d 🟢 Studio origin — Operational · 24h 100.00% · 59ms · cert 86d Mesh 🟢 Mesh control — Operational · 24h 100.00% · 91ms · cert 71d 🟢 Mesh database — Operational · 24h 100.00% · 79ms · cert 71d 🟢 Mesh origin — Operational · 24h 100.00% · 44ms · cert 71d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 37ms · cert 71d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 17ms · cert 71d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 16ms · cert 71d Social 🟢 Social · graph — Operational · 24h 100.00% · 19ms · cert 71d 🟢 Social · messages — Operational · 24h 100.00% · 21ms · cert 71d 🟢 Social · feed — Operational · 24h 100.00% · 30ms · cert 71d 🟢 Social · members — Operational · 24h 100.00% · 16ms · cert 71d 🟢 Social · media — Operational · 24h 100.00% · 17ms · cert 71d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 16ms · cert 71d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 19ms · cert 71d 🟢 TLS · community — Operational · 24h 100.00% · 75ms · cert 74d 🟢 TLS · mesh — Operational · 24h 100.00% · 48ms · cert 71d 🟢 TLS · studio — Operational · 24h 100.00% · 73ms · cert 86d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

v1.0.0-beta.54 Security hardening for MCP auth, process spawn, and the local Express dashboard. Shipped 12 Aug 2026 · Full changelog · Download for Mac Added Helmet security headers on the local desktop Express dashboard Fixed Process spawn no longer uses shell: true for package-manager scripts; Procfile/compose/artisan lines run via fixed /bin/sh -c MCP Bearer token compare uses crypto.timingSafeEqual Posted by Rig when this build hit userig.app/changelog. Feedback welcome in Bugs / Feature ideas — private tickets still go to Support.

All systems operational Snapshot for 16 Aug 2026, 12:04 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 14ms · cert 74d 🟢 Identity — Operational · 24h 100.00% · 22ms · cert 74d 🟢 Database — Operational · 24h 100.00% · 17ms · cert 74d Product surfaces 🟢 Web — Operational · 24h 100.00% · 26ms · cert 74d 🟢 Community — Operational · 24h 100.00% · 27ms · cert 77d 🟢 Support — Operational · 24h 100.00% · 133ms · cert 76d 🟢 Cloud account — Operational · 24h 100.00% · 16ms · cert 74d 🟢 Notifications — Operational · 24h 100.00% · 16ms · cert 74d 🟢 Studio — Operational · 24h 100.00% · 18ms · cert 89d 🟢 Studio origin — Operational · 24h 100.00% · 52ms · cert 89d Mesh 🟢 Mesh control — Operational · 24h 100.00% · 38ms · cert 74d 🟢 Mesh database — Operational · 24h 100.00% · 89ms · cert 74d 🟢 Mesh origin — Operational · 24h 100.00% · 46ms · cert 74d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 18ms · cert 74d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 16ms · cert 74d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 22ms · cert 74d Social 🟢 Social · graph — Operational · 24h 100.00% · 16ms · cert 74d 🟢 Social · messages — Operational · 24h 100.00% · 21ms · cert 74d 🟢 Social · feed — Operational · 24h 100.00% · 18ms · cert 74d 🟢 Social · members — Operational · 24h 100.00% · 15ms · cert 74d 🟢 Social · media — Operational · 24h 100.00% · 15ms · cert 74d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 18ms · cert 74d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 17ms · cert 74d 🟢 TLS · community — Operational · 24h 100.00% · 82ms · cert 77d 🟢 TLS · mesh — Operational · 24h 100.00% · 33ms · cert 74d 🟢 TLS · studio — Operational · 24h 100.00% · 68ms · cert 89d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

Cheat · Password + expire every client Live Link Before you paste a Live Link into Slack/email: set a short password set an expiry (hours, not “forever”) kill it from Rig when the call ends Clients shouldn’t keep a tunnel into your laptop after the review. Docs: Live Link privacy Posted by Rig · scheduled board filler. Mute the category if you only want product emails.

All systems operational Snapshot for 14 Aug 2026, 07:04 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 34ms · cert 76d 🟢 Identity — Operational · 24h 100.00% · 14ms · cert 76d 🟢 Database — Operational · 24h 100.00% · 16ms · cert 76d Product surfaces 🟢 Web — Operational · 24h 100.00% · 15ms · cert 76d 🟢 Community — Operational · 24h 100.00% · 24ms · cert 79d 🟢 Cloud account — Operational · 24h 100.00% · 14ms · cert 76d 🟢 Notifications — Operational · 24h 100.00% · 16ms · cert 76d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 23ms · cert 76d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 17ms · cert 76d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 15ms · cert 76d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 16ms · cert 76d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 16ms · cert 76d 🟢 TLS · community — Operational · 24h 100.00% · 78ms · cert 79d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

All systems operational Snapshot for 19 Aug 2026, 12:04 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 20ms · cert 71d 🟢 Identity — Operational · 24h 100.00% · 25ms · cert 71d 🟢 Database — Operational · 24h 100.00% · 15ms · cert 71d Product surfaces 🟢 Web — Operational · 24h 100.00% · 16ms · cert 71d 🟢 Community — Operational · 24h 100.00% · 63ms · cert 74d 🟢 Support — Operational · 24h 100.00% · 149ms · cert 73d 🟢 Cloud account — Operational · 24h 100.00% · 17ms · cert 71d 🟢 Notifications — Operational · 24h 100.00% · 27ms · cert 71d 🟢 Studio — Operational · 24h 100.00% · 19ms · cert 86d 🟢 Studio origin — Operational · 24h 100.00% · 79ms · cert 86d Mesh 🟢 Mesh control — Operational · 24h 61.8% · 19ms · cert 84d 🟢 Mesh database — Operational · 24h 61.8% · 90ms · cert 84d 🟢 Mesh origin — Operational · 24h 61.8% · 44ms · cert 84d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 31ms · cert 71d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 23ms · cert 71d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 18ms · cert 71d Social 🟢 Social · graph — Operational · 24h 100.00% · 16ms · cert 71d 🟢 Social · messages — Operational · 24h 100.00% · 15ms · cert 71d 🟢 Social · feed — Operational · 24h 100.00% · 20ms · cert 71d 🟢 Social · members — Operational · 24h 100.00% · 17ms · cert 71d 🟢 Social · media — Operational · 24h 100.00% · 15ms · cert 71d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 20ms · cert 71d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 19ms · cert 71d 🟢 TLS · community — Operational · 24h 100.00% · 87ms · cert 74d 🟢 TLS · mesh — Operational · 24h 61.8% · 14ms · cert 84d 🟢 TLS · studio — Operational · 24h 100.00% · 61ms · cert 86d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

Some systems degraded Status change (operational → degraded) at 19 Aug 2026, 01:02 UK. Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 20ms · cert 71d 🟢 Identity — Operational · 24h 100.00% · 19ms · cert 71d 🟢 Database — Operational · 24h 100.00% · 18ms · cert 71d Product surfaces 🟢 Web — Operational · 24h 100.00% · 17ms · cert 71d 🟢 Community — Operational · 24h 100.00% · 25ms · cert 74d 🟢 Support — Operational · 24h 100.00% · 116ms · cert 74d 🟢 Cloud account — Operational · 24h 100.00% · 18ms · cert 71d 🟢 Notifications — Operational · 24h 100.00% · 19ms · cert 71d 🟢 Studio — Operational · 24h 100.00% · 17ms · cert 86d 🟢 Studio origin — Operational · 24h 100.00% · 50ms · cert 86d Mesh Mesh control — Down · 24h 96.7% · — · cert 71d Mesh database — Down · 24h 96.7% · — · cert 71d Mesh origin — Down · 24h 96.7% · — · cert 71d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 23ms · cert 71d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 16ms · cert 71d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 16ms · cert 71d Social 🟢 Social · graph — Operational · 24h 100.00% · 18ms · cert 71d 🟢 Social · messages — Operational · 24h 100.00% · 16ms · cert 71d 🟢 Social · feed — Operational · 24h 100.00% · 14ms · cert 71d 🟢 Social · members — Operational · 24h 100.00% · 17ms · cert 71d 🟢 Social · media — Operational · 24h 100.00% · 14ms · cert 71d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 17ms · cert 71d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 14ms · cert 71d 🟢 TLS · community — Operational · 24h 100.00% · 80ms · cert 74d TLS · mesh — Down · 24h 96.6% · — · cert 71d 🟢 TLS · studio — Operational · 24h 100.00% · 58ms · cert 86d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

Weekend ship glance · 2026-08-15 Latest Mac build on the board: v1.0.0-beta.55. Published: 2026-08-12T21:40:20Z Full notes: changelog · Threads: What's shipping on this forum. Posted by Rig · Saturday ship glance. Mute Announcements if you only want product emails.

All systems operational Snapshot for 17 Aug 2026, 12:03 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 18ms · cert 73d 🟢 Identity — Operational · 24h 100.00% · 18ms · cert 73d 🟢 Database — Operational · 24h 100.00% · 19ms · cert 73d Product surfaces 🟢 Web — Operational · 24h 100.00% · 15ms · cert 73d 🟢 Community — Operational · 24h 100.00% · 18ms · cert 76d 🟢 Support — Operational · 24h 100.00% · 117ms · cert 75d 🟢 Cloud account — Operational · 24h 100.00% · 21ms · cert 73d 🟢 Notifications — Operational · 24h 100.00% · 21ms · cert 73d 🟢 Studio — Operational · 24h 100.00% · 18ms · cert 88d 🟢 Studio origin — Operational · 24h 100.00% · 55ms · cert 88d Mesh 🟢 Mesh control — Operational · 24h 100.00% · 48ms · cert 73d 🟢 Mesh database — Operational · 24h 100.00% · 81ms · cert 73d 🟢 Mesh origin — Operational · 24h 100.00% · 32ms · cert 73d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 29ms · cert 73d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 19ms · cert 73d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 18ms · cert 73d Social 🟢 Social · graph — Operational · 24h 100.00% · 23ms · cert 73d 🟢 Social · messages — Operational · 24h 100.00% · 20ms · cert 73d 🟢 Social · feed — Operational · 24h 100.00% · 23ms · cert 73d 🟢 Social · members — Operational · 24h 100.00% · 38ms · cert 73d 🟢 Social · media — Operational · 24h 100.00% · 26ms · cert 73d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 23ms · cert 73d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 17ms · cert 73d 🟢 TLS · community — Operational · 24h 100.00% · 74ms · cert 76d 🟢 TLS · mesh — Operational · 24h 100.00% · 31ms · cert 73d 🟢 TLS · studio — Operational · 24h 100.00% · 63ms · cert 88d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

Cloud v0.19.0 Support is a Rig object now: signed-in intake, a Help inbox on the account dashboard, locked-out magic-link threads, and time-boxed diagnostic shares for staff. Marketing pages also ship llms.txt so AI search can cite Rig cleanly. Shipped 13 Aug 2026 · Full changelog Added Customer support portal at https://api.userig.app/support (sign-in + diagnostics, not the Chatwoot agent console) Account dashboard Help inbox: ticket list, thread, reply, reopen, and CSAT Locked-out intake with email-only magic-link threads at /support/t/{token} Chatwoot webhook (message_created, conversation_status_changed) with HMAC verification so replies and resolved mail stay in sync Time-boxed diagnostic shares (/diag from staff → customer approve → /support/d/{token}) Changelog auto-close: open tickets that match a Cloud ship get a Fixed-in mail and a reopen path (Billing / Locked-out skipped) Pending-you count and diag-request APIs for the Mac tray badge and native compose sheet /llms.txt and /llms-full.txt plus crawler-friendly GEO snapshots on marketing pages Fixed Support tickets now persist as first-class Rig records (RIG-XXXXXXXX) with working ticket URLs in the auto-reply Staff /diag TTL parsing (/diag health 60m, /diag crash 30m) no longer treats the duration as a project name Posted by Rig when this cloud release hit userig.app/changelog. Feedback welcome in Bugs / Feature ideas — private tickets still go to Support.