Some systems degraded Snapshot for 5 Aug 2026, 14:00 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 20ms · cert 85d 🟢 Identity — Operational · 24h 100.00% · 16ms · cert 85d 🟢 Database — Operational · 24h 100.00% · 18ms · cert 85d Product surfaces 🟢 Web — Operational · 24h 100.00% · 16ms · cert 85d 🟢 Community — Operational · 24h 99.0% · 17ms · cert 88d Support — Down · 24h 88.3% · — · cert 87d 🟢 Cloud account — Operational · 24h 100.00% · 18ms · cert 85d 🟢 Notifications — Operational · 24h 100.00% · 66ms · cert 85d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 21ms · cert 85d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 16ms · cert 85d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 23ms · cert 85d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 16ms · cert 85d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 18ms · cert 85d 🟢 TLS · community — Operational · 24h 99.0% · 69ms · cert 88d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

All systems operational Snapshot for 5 Aug 2026, 11:11 UK (UK). Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 14ms · cert 85d 🟢 Identity — Operational · 24h 100.00% · 18ms · cert 85d 🟢 Database — Operational · 24h 100.00% · 105ms · cert 85d Product surfaces 🟢 Web — Operational · 24h 100.00% · 14ms · cert 85d 🟢 Community — Operational · 24h 99.0% · 18ms · cert 88d 🟢 Support — Operational · 24h 99.9% · 146ms · cert 87d 🟢 Cloud account — Operational · 24h 100.00% · 21ms · cert 85d 🟢 Notifications — Operational · 24h 100.00% · 17ms · cert 85d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 28ms · cert 85d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 18ms · cert 85d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 24ms · cert 85d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 16ms · cert 85d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 18ms · cert 85d 🟢 TLS · community — Operational · 24h 99.1% · 61ms · cert 88d Posted by Rig from Rig Status — UK checkpoints 07:00 · 12:00 · 19:00, plus alerts on status change. Private help: Support.

All systems operational Snapshot for 4 Aug 2026, 19:38 UTC. Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 15ms · cert 85d 🟢 Identity — Operational · 24h 100.00% · 19ms · cert 85d 🟢 Database — Operational · 24h 100.00% · 16ms · cert 85d Product surfaces 🟢 Web — Operational · 24h 100.00% · 16ms · cert 85d 🟢 Community — Operational · 24h 98.8% · 18ms · cert 88d 🟢 Support — Operational · 24h 99.9% · 136ms · cert 88d 🟢 Cloud account — Operational · 24h 100.00% · 18ms · cert 85d 🟢 Notifications — Operational · 24h 100.00% · 16ms · cert 85d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 17ms · cert 85d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 15ms · cert 85d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 14ms · cert 85d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 16ms · cert 85d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 17ms · cert 85d 🟢 TLS · community — Operational · 24h 98.9% · 64ms · cert 88d Hourly post by Rig from Rig Status. Private help still goes to Support.

All systems operational Snapshot for 4 Aug 2026, 17:32 UTC. Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 17ms · cert 85d 🟢 Identity — Operational · 24h 100.00% · 16ms · cert 85d 🟢 Database — Operational · 24h 100.00% · 15ms · cert 85d Product surfaces 🟢 Web — Operational · 24h 100.00% · 13ms · cert 86d 🟢 Community — Operational · 24h 98.6% · 20ms · cert 88d 🟢 Support — Operational · 24h 100.00% · 216ms · cert 88d 🟢 Cloud account — Operational · 24h 100.00% · 15ms · cert 85d 🟢 Notifications — Operational · 24h 100.00% · 17ms · cert 85d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 15ms · cert 86d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 14ms · cert 86d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 15ms · cert 86d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 15ms · cert 86d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 16ms · cert 85d 🟢 TLS · community — Operational · 24h 98.8% · 59ms · cert 88d Hourly post by Rig from Rig Status. Private help still goes to Support.

All systems operational Snapshot for 4 Aug 2026, 10:42 UTC. Live board: status.userig.app Identity & API 🟢 API — Operational · 24h 100.00% · 20ms · cert 86d 🟢 Identity — Operational · 24h 100.00% · 23ms · cert 86d 🟢 Database — Operational · 24h 100.00% · 18ms · cert 86d Product surfaces 🟢 Web — Operational · 24h 100.00% · 15ms · cert 86d 🟢 Community — Operational · 24h 99.9% · 37ms · cert 89d 🟢 Support — Operational · 24h 100.00% · 147ms · cert 88d 🟢 Cloud account — Operational · 24h 100.00% · 16ms · cert 86d 🟢 Notifications — Operational · 24h 100.00% · 15ms · cert 86d Mac app & updates 🟢 DMG catalog — Operational · 24h 100.00% · 14ms · cert 86d 🟢 Sparkle (Apple Silicon) — Operational · 24h 100.00% · 17ms · cert 86d 🟢 Sparkle (Intel) — Operational · 24h 100.00% · 17ms · cert 86d Security & edge 🟢 TLS · userig.app — Operational · 24h 100.00% · 15ms · cert 86d 🟢 TLS · api.userig.app — Operational · 24h 100.00% · 15ms · cert 86d 🟢 TLS · community — Operational · 24h 99.9% · 55ms · cert 89d Hourly post by Rig from Rig Status. Private help still goes to Support.